REF SM222917 - ALISON DENNIS - UNAUTHORISED DEDUCTION

<p>TELK***D R405.50 is for?<br />I left SA on 30 January 2016, in February 2016 I was billed by Telkom for the amount of R405.50 Reference TELK***C. I don't have a Telkom account and settled everything with them before I immigrated to the UK. My Telkom email was [Email Removed] and the landline ***. I didn't have any outstanding money owed to Telkom and want to know why they have unauthorised debit out of my bank account! I sent my son with a certified copy of my ID to go ask on my behalf as I now live in the UK and they were unhelpful. Who has taken my money. I want it back in my bank account!!! I have sent them 3x complaints via their website and no-one answers me. I HAVE PUT THIS QUERY TWICE ON hELLO PETER, should I take this to the newspapers or appoint a solicitor to get an answer!!!! </p> <p> Tuesday<br />12th April 2016</p> <p>Telkom responded</p> <p>Hello alison.oliveoil@</p> <p>Thank you for writing a report on Hellopeter.com about Telkom.</p> <p>Your report has been responded to by Telkom.</p> <p>Please click on the following link to read the response.</p> <p>http://hellopeter.com/telkom/complaints/bill-charge-unexplained-***</p> <p>You will be sent a Customer Feedback email 54-hours (excl. weekends) after your report appeared on the site, asking you to evaluate how well Telkom responded.</p> <p>Regards</p> <p>Hellopeter.com</p> <p> <br /> Thursday<br />21st April 2016</p> <p> Telkom responded</p> <p>Hello alison.oliveoil@</p> <p>Thank you for writing a report on Hellopeter.com about Telkom.</p> <p>Your report has been responded to by Telkom.</p> <p>Please click on the following link to read the response.</p> <p>http://hellopeter.com/telkom/complaints/bill-charge-unexplained-telkom-***-***</p> <p>You will be sent a Customer Feedback email 54-hours (excl. weekends) after your report appeared on the site, asking you to evaluate how well Telkom responded.</p> <p>Regards</p> <p>Hellopeter.com<br /> <br /> </p> <p><br /> </p> <p> </p> <p> </p>