REF SM222917 - ALISON DENNIS - UNAUTHORISED DEDUCTION

<p>TELKOM when are you going to own up and explain why you have taken my money unauthorised and then cant come back as promised with the explaination. I am not going to go away until I get an answer!!!!</p> <p> </p> <p>BILL CHARGE UNEXPLAINED - Telkom *** <br />I reported this unexplained billing (see below), still NOT RESOLVED! But I get an sms to the cell phone that I NO LONGER USE (as explained below - I occasionally check the ********** 208) and LOW and BEHOLD I get an sms from Telkom saying that my customer details reflect email [Email Removed] and mobile ********** 208 phone ********** 311. HOW DO I GET IT THROUGH TO TELKOM that I don't live in SA any longer I live in the UK and I have closed my Telkom email and all my Telkom accounts!!!! Where is my R405.50 - Can someone in TELKOM please get the MESSSAGE and correct my details and UNDERSTAND that I no longer live in SA and update my details on the system to email [Email Removed] I DONT USE THE sms ********** 208!!! I cannot phone 10210 as this will cost me a fortune to call from the UK and Telkom the phones don't get answered! My address on Telkom is 17 Isabel Beardmore Drive, Epworth, Pietermaritzburg 3201</p> <p>Official business reply: <br />Hello alison.oliveoil@,</p> <p>Thank you for making contact with us again</p> <p>This response serves as confirmation that your query has been received and we will provide feedback soon.</p> <p>We really do apologize for the delay.</p> <p>Your reference number is:SM222917</p> <p>Regards<br /> Luleka<br /> Telkom Social Media Team</p>