*** not resolved 7 months later

I requested my uncapped adsl line to be relocated in Aug 2015. The ff month I received my bill which was over R500 instead of the fixed fee of R325. Logged 6 disputes between Sep 2015 and Mar 2016. Only in Feb 2016 after my initial complaint on this forum did Telkom investigate and acknowledge that they had upgraded my old contract without my request or permission. Another dispute was logged for my discount to be reloaded as per my initial contract in 2014 and for the refund costs. Received an sms yesterday with no explanation that my dispute ***4 was rejected. Trying to get hold of them to get answers and no response. Will be handing this mess over to my attorneys for resolution. I have tried for 7 months to get there blunder resolved by various visits to Northgate and Crests branches and numerous calls. I'm now at my wits end and totally fed up.<br>