***

I placed a complaint on Hello Peter and I was happy when I received an email from Didi asking me to send her the information to help me with the problem on the 6th August 2015. I immediately sent her the information via email, no courtesy email to acknowledge receipt of the email. I later sent her an email on the 11th August 2015 to find out if she had received my email and if she has any feedback for me. Received no response and when I emailed her again on the 13th August, she still did not respond to my email. What was the point of emailing me when you do not even do a follow up or was a matter of just \pulling the wool over my eyes"? Even the complaints department can't get it right. I have never received such bad service."""