Ref no: ***8 / ***3

Reference Numbers: ***8 / ***3 Telkom upgraded me to LTE last month due to me being a valued client. As of Monday last week the system is not working. All the devices pick up the router at full strength but no Internet connection. If you put the SIM card in a phone it works but only runs at 2MBPS where I am paying for a 10MBPS line. I have phoned twice already following up when someone will come to my house and till now still no one has come. I have never had an issue with Telkom for all the years I have been a client but now I am very disappointed as it has been 11 days since I logged the call.