PV
Pieter V
1 reviews | Active since Apr 2015
13 Nov 2017, 09:40
***
After almost a year still no response on the reference number
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Replies (2)
Telkom's replyOfficial
14 Nov 2017, 07:23Hi pcvoges,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply14 Nov 2017, 07:23
Official
Hi pcvoges,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
PV
Pieter V's updateReviewer Update
02 Feb 2018, 09:07Hi Launa from Telkom Social Media team.
You didn't keep your promise
Never heard back from you
In more than 3 months
Only got notified this morning that you blacklisted the 80 year old stroke patient in a frail care centre through NuDebt Trust - Ref ********** 58744 (And she can't even talk - shame on you)...
As ALL attempts has failed to get Telkom to close her account, we have NO other choice than to bring a court application in this regard - but that will have a cost implication.
Please provide me with your full details for such notice to be served.
PV
Pieter V's update02 Feb 2018, 09:07
Reviewer Update
Hi Launa from Telkom Social Media team.
You didn't keep your promise
Never heard back from you
In more than 3 months
Only got notified this morning that you blacklisted the 80 year old stroke patient in a frail care centre through NuDebt Trust - Ref ********** 58744 (And she can't even talk - shame on you)...
As ALL attempts has failed to get Telkom to close her account, we have NO other choice than to bring a court application in this regard - but that will have a cost implication.
Please provide me with your full details for such notice to be served.