ZN
Zanele N
1 reviews | Active since Apr 2013
23 Feb 2015, 12:39
ref 89cnk200215
We have reported a fault on our lines since wednesday, nothing has been done till today, this is unacceptable, and has a negative impact in our business, their call centre makes one to hold more than 45minutes, <br> WE NEED AN URGENT ATTENTION....TODAY....TIRED OF CALLING AND BE TOLD THE SAME THING...TECHNICIANS ARE ON THEIR WAY....ANNOYING
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Telkom's replyOfficial
23 Feb 2015, 13:22Hello zanelesine,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91320.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91320.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply23 Feb 2015, 13:22
Official
Hello zanelesine,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91320.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM91320.
Regards,
William Letwaba
Social Media Team
Best regards,