1 reviews | Active since Dec 2016

28 Dec 2016, 14:14

*** fault no feedback

<p>My phone line has been down. We have reported it several times, but no response. Even after going to the Telkom direct shop nothing was done. We are charged for a line that cannot be used. Please sort this out ASAP!!!!!</p>

0
Replies (4)
Telkom
Telkom's reply29 Dec 2016, 08:07
Official

Thank you for making contact with us.

Please be advised that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

's update04 Jan 2017, 12:38
Reviewer Update

Still no feedback. Telkom?

's update06 Jan 2017, 14:39
Reviewer Update

This is unacceptable! Telkom?

's update12 Jan 2017, 03:27
Reviewer Update

I have no choice but to report this matter to ICASA. Telkom?