DB
Derick B
1 reviews | Active since Feb 2010
21 Dec 2015, 20:09
Ref 64CTK161215
Good day, my telephone and adsl line is off since 16 December 2015 due to cable theft . My Ref 64CTK161215. I have been contacting TELKOM many times on FB and the only answer I am getting is that complaint is with a tech and feedback will be given soon The \TECH"however never gets busy actually doing the repairs. What to do? TELKOM is treating it's clients like they are of no importance at at all. I am requesting your help as this lack of service is totally unacceptable. """
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Telkom's replyOfficial
21 Dec 2015, 21:43Hello Derick123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180390.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180390.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply21 Dec 2015, 21:43
Official
Hello Derick123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180390.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180390.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,