Ref ***8

Your ref ***8 dispute was rejected,without an explanation. This is no fault of my own that the floating amount of R497 has been raised since 2014. I'm now tired of explaining myself with you guys. Let me place a dispute on HelloPeter and might look at other avenues that might assist me in disolving a dispute that Telkom refuses to take blame of. I've been given a string of emails from yur Musgrave branh and was advised that I need to go through all the invoices and advise Telkom if perhaps payment was overlooked, or just maybe I paid and don't have copies of the receipt. If payment was made this would be reflected on the invoice. Question to you guys - why would I pay my monthly account and refuse to settle the R497. Someone in your chain of command might be able to answer this question. I refuse to deal with those lower on the ladder. I'm currently without a landline, the current account is due in a day or so, which means I will remain without any Internet/landline until Telkom decides to resolve this issue.