JM
Judy M

1 reviews | Active since Nov 2009

18 Apr 2016, 08:58

REF 16BNK170416

So, last time (In March this year), it took 3 weeks for Telkom to sort my line out, with the most pathetic excuses like, 'number of technicians are working on your problem' ... Oh really cause not one showed up until I resorted to hello peter and social media. It was repaired and lasted for a week and again I have to line. Do I need to move service providers because this service is no longer acceptable.

0
Replies (1)
Telkom
Telkom's reply18 Apr 2016, 09:26
Official
Hello Judy Maher,

Thank you for making contact with us and brining this to our attention.


This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.


Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,