1 reviews | Active since Jun 2014
***- BAD SERVICE
Good day , I would like to lay yet another complaint regarding Telkom services. We had logged a call for our ADSL and Telephone line which was not working. The telephone line and ADSL are however still very poor. The landline is not clear and the ADSL works for a minute or two then it is off, this is carrying on for the last 3 weeks now. I have informed Telkom that the call was not resolved but nobody has been home since to fix the problem. It seems like Telkom has a feedback service which is very poor. Please TELKOM resolve this problem today. We are paying a lot of money for a service which we are not receiving. Also I would like to be refunded for the period that the fault was logged until it is resolved as TELKOM is *****ing from innocent people who just wait for them to resolve problems.<br> Regards<br> Roxanne
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We have reported a fault and the generated fault reference will be sent via SMS. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We have reported a fault and the generated fault reference will be sent via SMS. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
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Regards
Keagan
Telkom Social Media Team
