Recurring Data Cancellation

Item: Telkom
Rating: 1
Author: NYIKO N

I have logged a request with Telkom " ref: ********** 8" last week of August to have my 3GB Recurring data bundle cancelled. instead of Telkom cancelling my data, they have added 5GB more into my account and ran a huge debit order from my bank account. Now is October this request has not been resolved.

Helpful (0)

Replies (3)

Telkom's replyOfficial

11 Oct 2017, 10:26

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's reply11 Oct 2017, 10:26

Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's replyOfficial

26 Oct 2017, 12:43

Hi nyikoj,

Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.

Kindly note case : ***0 has received billing recommendations, further correspondence will follow .

We apologize for the inconvenience caused.

Regards,
Caroline
Telkom Social Media Team.

Best regards,

Telkom's reply26 Oct 2017, 12:43

Official

Hi nyikoj,

Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.

Kindly note case : ***0 has received billing recommendations, further correspondence will follow .

We apologize for the inconvenience caused.

Regards,
Caroline
Telkom Social Media Team.

Best regards,

NYIKO N's updateReviewer Update

26 Oct 2017, 18:46

Thanks, I hope the debit order for this month will be R99 and nothing more

NYIKO N's update26 Oct 2017, 18:46

Reviewer Update

Thanks, I hope the debit order for this month will be R99 and nothing more

Recurring Data Cancellation

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