ML
Manuella L

1 reviews | Active since May 2012

17 Sept 2015, 13:35

RECONNECTION FEES.

We have had endless issues with Telkom since installing the wifi package of R399. I'm shocked to find that a re-connection fee of R192.69 is being charged for a simple click of a button. Subscription services is R412.28 instead of R399.<br> The bill amounts to a R1000 almost every month.. This is becoming ridiculous.<br> I will NOT be paying a reconnection fee of R192.69, I havent seen anything that appalling ever. Almost R200?Telkom stop ******ing your clients. It is safe to say you have lost a client and I will take my business elsewhere. I will much rather revert back to prepaid than being milked dry every month.<br> I will only be making a payment of R693.88, nothing more and ending this contract.

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Replies (1)
Telkom
Telkom's reply17 Sept 2015, 15:27
Official
Hello Lottering's,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM146661

Regards
Luleka
Telkom Social Media Team

Best regards,