1 reviews | Active since Feb 2017

13 Feb 2017, 17:21

Reconnection fee more than actual bill

<p>I had paid my Telkom bill and short paid R150 end of December without realising that there was a shortfall. The line got suspended and after contacting the call centre I was advised that only the R150 would need to be paid. I also queried if there was a reconnection fee and I was advised not. Fastforward 2 months - there is now a R214 added to my bill for RECONNECTION.</p> <p> </p> <p>This is also excluding TWO different technicians coming out to fix an error on my line that was a Telkom fault which caused me to lose business. Not forgetting that this was after NUMEROUS calls and follow ups for one of them to come through, Yet thye can quickly suspend a line for being 24hours late and charge this RECONNECTION fee. </p> <p> </p> <p>Thanks Telkom, my cancellation form will be sent shortly.</p>

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