1 reviews | Active since Jan 2015
My Telkom account is suspended, because the previous payment I paid over R100 short...I actually forgot about it. I didn't get a reminder from Telkom to pay that before I get suspended. So Telkom waited right till before the long Easter weekend to suspend my internet...how nice. Just before I'm supposed to make my next payment which I would've brought it up to date with that R100. I paid that outstanding amount and now I'm told wait 48hours. Why? You are quick t*******er products, we have to deal with slow internet and just have to wait to be sorted and still pay full installment. You got your money and now I have to wait days for my internet. ****. I know it can be switched on immediately. I have been told. I want my internet back on immediately. No other places has this problem where one has to wait for days to be reconnected. I'm really getting fed up with Telkom.
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Hi Andrea,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your account is up to date and the services are active, please do contact us on Facebook or Twitter for assistance with anything.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Andrea,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your account is up to date and the services are active, please do contact us on Facebook or Twitter for assistance with anything.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
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