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Chris D

1 reviews | Active since Oct 2013

21 Apr 2016, 08:29

Reconnection

My telkom line was disconnected on the 19th at 08:15. I made payment the same day of R1500, and till today I still don't have my line reconnected. Telkom is quick to disconnect service and they take they time to reconnect when they have their money. Firstly I am not even sure what I'm being billed for because my ISP is Mweb but telkom still bills me for line rental and Internet whilst I'm not even using them as my ISP. Can you please reconnect my line NOW telkom.

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Replies (1)
Telkom
Telkom's reply21 Apr 2016, 08:36
Official
Hello Chriszola,

This response serves as confirmation that your query has been received.
Your reference number : SM225904
A consultant from our billing team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.