VR
Vinessa R
1 reviews | Active since May 2013
27 Jul 2015, 14:28
Reconnected Very fast
Our service was suspended because of non payment (I just missed a whole bill). I paid the account at 11:15 and called the accounts call center and gave them the trace id. I was told it could take up to 72 hours to re-connect but that because I had called my service should be restored by the following day. At 14:15 on the same day I found the service had been restored.<br> Well done and Thank You!!
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Replies (1)
Telkom's replyOfficial
27 Jul 2015, 17:55Hello vinessavr@,
We do value your business.
Thank you for the positive feedback provided, as this allow us the opportunity to improve the services rendered to our valued clients.
Telkom will continue to improve the service rendered to the public.
Your reference: SM128835.
Regards,
Boitumelo
Telkom Social Media Team
We do value your business.
Thank you for the positive feedback provided, as this allow us the opportunity to improve the services rendered to our valued clients.
Telkom will continue to improve the service rendered to the public.
Your reference: SM128835.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply27 Jul 2015, 17:55
Official
Hello vinessavr@,
We do value your business.
Thank you for the positive feedback provided, as this allow us the opportunity to improve the services rendered to our valued clients.
Telkom will continue to improve the service rendered to the public.
Your reference: SM128835.
Regards,
Boitumelo
Telkom Social Media Team
We do value your business.
Thank you for the positive feedback provided, as this allow us the opportunity to improve the services rendered to our valued clients.
Telkom will continue to improve the service rendered to the public.
Your reference: SM128835.
Regards,
Boitumelo
Telkom Social Media Team