RECONNECT NOW.

**********. AGAIN FOR the 12th MONTH IN A ROW TELKOM HAS DOUBLE BILLED ME. In addition to that, ive contacted them all day to show that the 'overdue,' bill was paid 4 days ago and yet my internet has still not been reconnected. Whilst on the contact chat line with one of your representatives, i kindly requested that she stay online so i could show her my proof of payment, as she told me that my payment had not reflected (as is always the case, given their failure to automatically allocate it to my account) and so that she could at least and attempt to retrieve and allocate the appropriate funds to my account, and yes account reactivation may not be automatic BUT AT LEAST it would help! She snarkily referred me to the self-help line and disconnected me. WHAT KIND OF SERVICE IS THIS? RECONNECT ME NOW.