Reckless Lending and Money Hunters(Charges)

Hi there,

I tried Telkom in November to get a subscription on my name for my Moms address as i already have a Fibre going with Vox. I was contacted by Sales and completed the process telephonically. Awaited about 7days for the outcome and was declined. Saleslady asked me if there is someone else in the household who she can do the contract on and i say the only one is my Mom but she is a Pensioner. She asked me if i can get her ID Number to see if she qualifies. Remember this now is my Moms ID with my addresses and stuff. Few days later the Telkom Technician did a install and said everything is sorted he is just waiting on the B-Number than everything is sorted. The first month was a free trail month and then the second month billing started. Debit Order was deducted in December from my account and reject as i already made a payment in cash to Woolworths. January my sister paid R340 again at Woolworths and in February the service got blocked. I phoned Telkoms 10210 option 2 billing and they say its because of the rejection fee of R202 and then theis is a once off admin and start up fee.

This was never discussed with my mom and i find this as reckless lending and *****alent. I was opening an account but my moms details were used without her initial approval. I am still waiting after 7days already for the billing consultant to came back to me with recordings. Bad Service from Telkom.

I want all charges reversed and i want rhis contract to be cancelled.

I will take this matter to NCR and the Ombudsman and will tell the world know what type of lenders Telkom SA are in charging for everything and giving credit recklessly.