zM
zama M

1 reviews | Active since Dec 2017

01 Feb 2018, 23:34

Recent poor network coverage especially during calls!

The recent couple of weeks on theTelkom network have been terrible. During calls, one can't even make out or hear what the other person is saying on the other end.. It's really bad eventually to the point where the call drops.. Case number ********** 2 Also recently when calling the call centre you wait about 10 Min for the call to be attended too by the call centre agents. Kindly and urgently improve on this.. Possibly have seperate call center numbers for business, prepaid and contract customers.

Try and keep up the standard of the efficient service, great deals and all the wonderful attributes that made us join Telkom Mobile.

Regards Miss ZS Mgenge Number: ********** 570

0
Replies (1)
Telkom
Telkom's reply23 Feb 2018, 11:38
Official

Hi zamapeach,

Thank you for making contact with us.

Please be assured that we have sent your query to the Network Team for further assistance, they will be in contact with you.

Your reference number: ***2

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,