Receiving bills after cancellation of contract

Item: Telkom
Rating: 2
Author: Jason B

After personally going to the telkom direct store to cancel our contract due to poor service, I received a warning about an overdue account of two months. To make matters worse, after telling a colleague about the problem they said that Telkom did the same to them.

Helpful (0)

Replies (1)

Telkom's replyOfficial

18 May 2015, 20:27

Hello Bonarius,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111569.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply18 May 2015, 20:27

Official