RECEIVING BAD SERVICE FROM TELKOM - ONGOING
Good day<br> <br> On 18/01/2016 I reported my Telephone/ADSL line faulty with Telkom. I received a ref no from Telkom's Help Line \222CRK***6\", this query was closed without solving the problem with my line. I tried to contact the Supervisor at Telkom by the name of Momo at the Newlands Telkom Centre, without any luck. I reported this query again on 28/01/2016 with ref 86CRK***6. I've been contacting Telkom on a regular basis, they keep on sending emails and notes to the technician and still my problem does not get resolved!<br> Please help!"
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Telkom's replyOfficial
10 Feb 2016, 14:40Hello tamika1234,
The fault is currently awaiting the dispatch of the next available technician.
We have escalated the query to our assigners for assistance with the dispatch of a technician.
Regards
Noleen
Telkom Social Media Team.
The fault is currently awaiting the dispatch of the next available technician.
We have escalated the query to our assigners for assistance with the dispatch of a technician.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply10 Feb 2016, 14:40
Official
Hello tamika1234,
The fault is currently awaiting the dispatch of the next available technician.
We have escalated the query to our assigners for assistance with the dispatch of a technician.
Regards
Noleen
Telkom Social Media Team.
The fault is currently awaiting the dispatch of the next available technician.
We have escalated the query to our assigners for assistance with the dispatch of a technician.
Regards
Noleen
Telkom Social Media Team.