1 reviews | Active since Nov 2011
Received payment yet products has not been deliver
I've app**** for the March Madness special of R99 per month for 5GB with an additional Huawei Mediapad totaling R199.<br> <br> The consultant phoned me during the week of the 20th of March 2016 and stated that the amount R199 will need to be debited before the products will be delivered. The R199 was deducted on the 26th of March 2016. And yet I'm still waiting for the products to be delivered?<br> <br> As per Telkom the data will not be carried over neither on the 5GB per month special nor the Huawei tablet. This means that I've lost out on a full 5GB for the month of March 2016 and the 500MB that comes with the tablet. Yet Telkom you received the full amount.<br> <br> This is totally ********* behavior from a huge company as yourself. And therefore will most certainly contact the National Consumer Commission as I'm definitely sure that you in breach of the Consumer Protection Act.<br>
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM219323
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM219323
Regards
Luleka
Telkom Social Media Team
