RECEIVED NO FEEDBACK!!

We have a telephone line hanging very low across our yard and is in the way as we can't build or do anything there. Knowing we can't just cut it off, i phoned Telkom call centre on 1 Desember 2015 and spoke to \Precious\", who gave me the ref: Staff Fault 52544-34, somebody came out to look at the cable that same week and said they will come back to fix it but to no avail. I called again on 6 January 2016 and spoke to \"Miniesh\" who gave me the ref: Star ***, not suprising, nobody called or came out. I called again on 8 March 2016 and spoke to \"Ganie\" who really tried his best to help me and to find out what the hold up is. He also contacted the manager of my area Mr Prime Kgosana, who was suppose to contact me but it has been 3days and i have heard nothing. 3 Times i called in a period of 4 months and nobody from Telkom came out to help me. It is sad that one person can do their job so good like Mr Ganie but the person in charge Mr Prime Kgosana lacks the ability to do HIS job and assure good service. I wil never refer ANYBODY to use Telkom because they lack communication and they just dont give a **** about their customers.<br> <br> Regards<br> <br> 3 Time and unhappy caller"