ER
Erik R

1 reviews | Active since May 2015

06 Aug 2015, 14:20

Receive bill without having sevices yet

Hi, <br> At the beginning of the year I requested an ADSL line to be installed at my Townhouse, two months later with no installation, I started receiving bills from Telkom. I phoned them and asked them what was going on, Telkom didn't even have on their system that I app**** for ADSL, and they said they were charging me for internet usage (even though) I don't have internet ACCESS. I then cancelled the application, but reapp**** two weeks ago, and today I received a bill again, still with no ADSL installation!!!!<br>

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Replies (1)
Telkom
Telkom's reply06 Aug 2015, 15:18
Official
Hello zenex,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM132252.

We apologize for any inconvenience caused.

Regards,
Busi
Telkom Social Media Team
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