realy bad service

<p>Hi i have a telkom adsl had a 2mb line and it was good till we had a line break in the suburb my line was out for a week and it was restored but since then my speed is not the same so its not fixed like it should of been i have reported this a few time then i get a sms back saying its been resolved and its not i then a week ago upgraded my line to a 4mb line to see if its going to help so from 600 a month im paying 800 now for the 4mb line and even with my 4mb line my speed did not increase . im thinking of canceling my contract with them but have 8 months left .8 months of hell they want to charge me almost 5000 to cancel and i will keep my line just want to move coz im fed up i have reported it yet again. Dear Customer, Fault 618CRK010916 has been created for Service ID ********** 118. Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS. So please sort out my speed or allow me to move without paying a cancelation fee im fed up</p>