JR
Johnny R

1 reviews | Active since Jul 2017

24 Jul 2017, 09:58

really very bad / shocking out come

<p>lte wifi with telkom</p> <p>firstly this has taken nearly 6 months .</p> <p>i did complain 16 times . ref been ********** 7</p> <p>and then i did get a call from them after posting on hello peter</p> <p>the guys did come to my place as i was only getting 0.2 megs instead of between 26 and 90 ???</p> <p>.So the guys that check the signal , came to my house on th 18 th july</p> <p>The then said that there was no way that i could get signal as the coverage had said we would as the tower was 2.6 kms away and that the highest meg that they could get with there equipment was 0.8 to 0.9 megs , which cannot work , so they then tld me that they would get back to me ,</p> <p>So this now states that after 5 to nearly 6 months which we had a services that could work because there coverage map is incorrect , and taking my monthly subs for those months has all been for nothing yet they continue to do so ,</p> <p>Please get hold of me to saught this out ,</p> <p>I really need to know as the service provided can not work due to this ,,,,</p> <p>regards</p> <p>johnny ramos</p> <p> ********** 040</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (3)
JR
Johnny R's update29 Jul 2017, 13:17
Reviewer Update

and so whats hapened now have you forgot about me

last con was at 24 July 2017

JR
Johnny R's update31 Jul 2017, 08:23
Reviewer Update

Hi Tumelo.

my telkom ac**** number is ********** 00

please check as the tecknitions said that my area can not receive wifi as they made a misstake when the said that we had coverage , so what happeneds now as no onewants to help .paying every month for some thing that doesnt work

regards

Johnny

Telkom
Telkom's reply01 Aug 2017, 12:18
Official

Hi,

Kindly note that we have escalated your query to our network technical team to follow up and assist.

Regards

Maggie

Telkom Social Media Team