Really terrible call center

<p><strong>To me it is clearly evident that you can order a simcard only free me deal from Telkom on their website:</strong></p> <p><strong>https://securej.telkom.co.za/today/freeme/free-me-1gb/</strong></p> <p><strong>The call center keeps phoning me to tell me that its not possible to order the Telkom Free me simcard only through the call center, so I keep telling them that I ordered it online, and not through the call center.</strong></p> <p><strong> </strong></p> <p><strong>Why even have it online if it isn't possible to do it?!?!?</strong></p>