Really Telkom?? Really?

If I could leave zero stars, I would! This morning I loaded R100 airtime via cellphone banking, the money was debited from my account but never reflected on the network. I was desperate for data and minutes but could not purchase because THE AIRTIME DID NOT REFLECT ON THE TELKOM NETWORK! I called 180 several times, choosing a different option each time because all three options were useless to my query. Even then I could not speak with anyone. I then went on telkom.co.za and requested a call back at exactly 9:32. Did anyone call me back? We can all guess that one. I ended up buying airtime AGAIN because well, what can I do?? This time it loaded, thank goodness! Also Telkom has made it sooooo ****** hard to talk to a human being in customer service who can at least attempt to solve the problem! This is not the first time I encounter this exact issue, nor the second time. I’m really really fed up this time!! I want my R100 back! No matter how insignificant it may be to you, ITS MINE!! MY money that I WORKED FOR!

LETS NOT EVEN TALK ABOUT HOW USLESS THIS NEWORK IS ON WINDY DAYS! Other networks experience the same windy days, but they’re not this useless!