Really, really, really bad internet on Telkom LTE

For the past 2 or 3 months, we've been having constant internet issues with Telkom LTE. The connection drops every few seconds to few minutes. So it will be fine one moment, and then anything between a few seconds to a few minutes later, we have no internet. 30 or so seconds later, the internet comes back. Then a few seconds to a few minutes later, it drops again. And it go on and on like this the whole day, every day, for the past 2 or 3 months.

We have two businesses (right next to each other) both on Telkom LTE, each with its own account, and its own LTE router, and both are experiencing the exact same problem.

We have phoned Telkom support, but the operator was absolutely useless. Asking us to restart the router and our computers, even after telling her we've done that countless times.

We are situated in Faerie Glen, Pretoria.

Our account # is ********** 99386 Our LTE number is ********** 810 Our package is: Sbb wless lte-a 200gb tml ********** Smart BB LTE-A 200GB