REALLY poor service!

<p>Submitted my phone on the 15th November 2016 to highveld mall ( mr B. Makhubela) for repairs. First indication that should have raised a flag is he was not going to give us a form of proof of submission. WE HAD To ASK HIM! Thank heavens we did as at least I have proof telkom actually has my phone. </p> <p> </p> <p>I got an sms with a job number that also stated i had to submit proof of purchase and imei. Went back to mr Makhubela to find out how we xan submit as when i took out the contract i never got a copy of the contract or POP....this is how highveld mall telkom works by the way. I have 4 telkom contracts and none have they emailed yo me as promised.</p> <p> </p> <p>We went back to telkom on the 20th December only for that same person to give ME the number to call to find out whats happening with my phone...nice imust do that persons bluddy job for him. </p> <p> </p> <p>Called the number to which they could not find my phone. Then they gave me a repair centre number to call that closed down...then finally got helped by a Sifiso and he was waiting for response from the repair centre. I tried that avenue for 2 weeks. </p> <p> </p> <p>Didnt find anything out. Then i messaged the telkom facebook page (private and not public yo be decent). Didnt win with them either. Bunch of excuses AAANNNDDD...guess what....waiting for repair centre.</p> <p> </p> <p>I luckily somehow got hold of Denise the manager of telkom highveld mall. Only to find out our Mr makhubela is the reason behind my fresking frustration and wait gor my phone. The repair centre was waiting fo proof of purchase and imei which he said they can oull from the system back in november!!!!!!!!!!!!! HELLLLLOOOO..did he not even try and find out about the phone himself.....NOOOOOOO! I HAVE BEEN DOING HIS BLUDDY JOB!</p> <p> </p> <p>Denise said to me...surprise... waiting for repair centre. I just got a call from some Paulos guy now from telkom highveld...to tell me tthey ate waiting for repair centre feedback. When askingbif its acceptable for 2 months he could not answer me and kept go8ling on about they are qaiting.i rather put down the phone as i am extremely p**ssed off.</p> <p> </p> <p>Now i am fedup! I have waited enough, been patient enough. I wanta replacement phone as in tonorrow!</p> <p> </p> <p>I have 4 contracts with telkom. With this poor service can i not instantly cancel all 4 contracts?</p>