1 reviews | Active since Jun 2016

10 Aug 2016, 08:15

Really poor service!

<p>Hi Telkom</p> <p> </p> <p>I write this with so much dissappointment, Im actually forcing myself to type.</p> <p> </p> <p>Please send someone in your organistion to assist me who is truly passionate about delivering superb customer service if anyone exists, sure doesnt seem this way.</p> <p> </p> <p>Here's my story: I've been struggling to get the Wi-Fi deal for R439,00. I filled in the Online Form, was contacted. Contacted your team on face book. All these people **** to me after 2 weeks i went into Telkom Lenasia. They said there was no application and did one and advise that i was approved. They advised that they have the repeater and no stock of modem. Been 2 weeks and not even a courtesy call. In total a month and im Wi-Fi less</p> <p> </p> <p>Tell me which branch has stock and i go there. Im just tired of complaining, even your Facebook and Twitter team ignores me. Someone would swear you the government!</p> <p> </p> <p>Are you guys even capable of surprising me?!</p>

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