1 reviews | Active since Mar 2012
Really disappointing service!!!
<p>My telephone and ADSL lines went down on the 1st of November, I logged a call on the 2nd of November and since then have had to phone the Telkom call centre almost everyday to ask for feedback and there just seems to be none.</p> <p> </p> <p>Could someone please assist (as I keep asking over the phone), I do a lot of work from home and the 3G is costing me a fortune.</p> <p> </p> <p>PLEASE I NEED SOMEONE TO TAKE INITIATIVE AND HELP ME RESOLVE THIS!!!!</p>
Good day AlainStr
Thank you for making contact with us. we are currently experiencing delays in the area due to workload. The fault was however escalated and a technician is assigned to assist further. We're awaiting further feedback.
Hello Peter ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day AlainStr
Thank you for making contact with us. we are currently experiencing delays in the area due to workload. The fault was however escalated and a technician is assigned to assist further. We're awaiting further feedback.
Hello Peter ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
I seriously doubt that there is an issue due to workload. My call was logged on the 2nd and I received a call on the 7th of November from the Technician wanting to make an appointment. Long story short that appointment never materialised.
I seriously doubt that there is an issue due to workload. My call was logged on the 2nd and I received a call on the 7th of November from the Technician wanting to make an appointment. Long story short that appointment never materialised.