AvdB
Arne van den Berg

1 reviews | Active since Jan 2016

03 Nov 2016, 10:52

Really Bad Service With Business Emails

<p>I have been emailing the abuse centre and they have the not been able to assist me or to direct me to the correct deparment that can sort out a Honey Trap on a Business email that keeps sending a autoresponse to all mails that gets send TO this email. This has nothing to do with receiving emails on this email or sending an email!! The poeple keeps telling they receive the following email as soon as they send an email to this email: </p> <p>Sent: 31 October 2016 10:35<br />To: ********** />Subject: Re: RE: order</p> <p>Dear sir/madam, I am seeking the immediate assistance of a reliable and trustworthy Indian Partner to handle a profitable business for our mutual benefit. I await your reply for more details</p> <p> </p> <p>This was sent 6 (six) times to the abuse and the keep asking me (IT Consultant for the Company) irrelevant questions after I did ran virus scans and checked the webmail and outlook for auto responses, that there was non, and it still gets spin around to not being able not to send or receive. Customers are getting scared to send mails to the company as they don't want to get viruses or lost information due to if it is harmfull.</p>

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Replies (1)
Telkom
Telkom's reply03 Nov 2016, 13:46
Official

We sincerely apologize for the inconvenience.

Please be advised that your query is still under investigation and we will contact you with feedback.

Your reference number is AI***.

Regards,

Busi

Telkom Social Media Team

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