1 reviews | Active since Jul 2013
Really bad Service
<p>Around the 8th \ 9th June 2016 I app**** for a Telkom contract, I was told that I would get a confirmation sms and then they should get stock in Monday week. Two weeks later , I made the trip back to the store as every time I call them , the people in Tygervalley picks up the phone. I would call early in the morning but it would still be picked up in Tygervalley store. I then went in on Thursday 16th June where I was told that I was approved but they did not have stock of the phone , I was assured that the stock would arrive during the week. As I heard nothing again , I then called the store 30th June and I was advised by the store manager Shahied that they are waiting and that he would call me back as soon as the stock arrived. I then called the store to cancel my contract and I was told that Shahied will call me back . Telkom is running promotions but they don’t have the stock or even the courtesy to let you know when the stock will arrive. I can walk into any department store and walk out with my phone and contract that very day . Absolutely nothing has changed in Telkom they still think that the customer is here to be pushed around. Bad Service + Bad Customer Experience = Telkom SA </p>
