Really bad service

<p>I moved to new residence and Im waiting for 3 weeks now for my adsl line to be moved from old to new residence. Its 5 km apart and line must be transferred to new exchange. I phones so many times and nothing happens. I even get billed the wrong amount since January and after phoning numerous times nothing has been done. I can't pay what i don't use and i need my adsl asap. 3 weeks are ridiculous </p> <p> </p>