READY TO REJECT SERVICE *BEFORE LINE IS EVEN INSTALLED*

<p>I've written two reviews and have receieved countless amounts of confirmation SMSs saying that my line will be installed and certain dates and STILL nothing has happened. I'm getting rather sick and tired of this now. As I have said before, this has been happening since the 24th of January. I receieve SMSs from Telkom asking me to make sure that somebody can be available in order for them to do the installation and then nobody rocks up. I understood that there might be a backlog of work the first two times that this happened to me. But now I've had enough of it. I've needed my internet to be installed since before February for my studies and my job. I can't afford to simply wait time and time again. Telkom sends me confirmation SMSs and reminders about the installation and then when I wait for somebody to actually pull through, I'm the one who sits around like an idiot. What kind of company treats its customers this way?? To say I'm frustrated wouldn't even do how I'm feeling any justice. </p> <p> </p> <p>I'm actually fed up to a point where if this service is not installed by Thursday, 9 February, I'm simply not going to allow a technician near my property and I will not pay a cent for a service that isn't actually installed. And thereafter, I'll just go to a different service provider such as MTN or Vodacom and take out a contract with them. I'm done being taken advantage of and I certainly am no longer going to allow you guys to continue to waste my time. I'm behind with my studies because I'm trying to wait for you guys but I can't keep doing this. Either do something or your service will respectfully be declined. </p> <p> </p> <p>The ball is in your court now. I'm not going to settle for despicable and dishonourable service. </p>