Ready to cancel a disappointing and sad service

<p>In mid November 2016 my internet service just stopped working. On enquiry a technician was dispatched a day or two later and I was told that there damage done to a box on the road somewhere. I was advised that parts were ordered and we should have the service up and running again soon. <br /> <br />A weekly followup was was done all through December and I kept getting the Same story "there is problem in your area and we are working on it". <br /> <br />In Jan my actual call line went dead and This is went on all through Jan 17 and mid way through feb and after numerous call I was finally advised that the issue on the road had been sorted and they would be dispatching a technician to fix my line at my home. <br /> <br />Apparently telkom has a no call policy to check if residents are home and when would be a convince to time to come around as on more than one occasion I had Neighbour's tell me that telkom was here, hooted twice and drove off. What is the point of leaving a contact number if it was not going to be used. <br /> <br />So so almost three months down the line with no internet and 2 months with no telephone line, I am still being billed normally with a minimum rebate. My account has always been in credit for as long as I can remember. <br /> <br />I am so fed up that i need to use my own cellphone to speak to *********** consultants who has no clue about what I am talking about no followup is made and no effort in customer service. <br /> <br />So so telkom you have till Friday the 10th of March 2017 to sort my line out or I will be cancelling this service. I expect to hear from you soon</p>