Reactivate

Good day, I want to reconnect my fibre and I was on the call with one of your agent and we got cut and she didn’t bother to call me back all I need is for you guys to reactivate my account so that I can be able to pay my account I only used the 15 days trial and never paid it there after. When I try the B number or I’d number is not going through and the B number is B3S*** and I’d number is ***7****2