TM
Teri M

1 reviews | Active since Jul 2016

09 Aug 2016, 03:36

Reactivatation of Landline

<p>Good Day</p> <p> </p> <p>Our line was deactivated some time ago due to an issue we had with Telkom that in my opinion has still not been resolved accordingly but that's in the past and it's over. </p> <p>The account is fully now paid up and I made 7 calls to Telkom yesterday to find out whether the line can be reactivated and I was told 7 times that it definitely can be reactivated but still my issue has not been resolved! I was put through to the respective department 7 times and 7 times the phone got cut off!</p> <p>This is unacceptable!</p> <p>Can someone please contact me regarding this matter.</p> <p>Thank You </p> <p>Teri</p> <p> ********** 988</p>

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Replies (1)
Telkom
Telkom's reply12 Aug 2016, 10:46
Official

Hi Tingo18

We have tried to contact you you on the contact number that you provided to give you an update but there was no answer.

Please be advised that an order has been issued to have your service re-instated, it's currently with our networks department , once the networks details have been allocated on the order , our scheduling department will contact you to advise when the installation will be taking place.

Regrads

Sakhi

Telkom Social Media Team