RE: *** Worst Service Provider
<p>Becareful before you sign that 24 months contract, You might end up incurring rediculous amounts of money from God knows where.</p> <p> </p> <p>Where do i even start, That's how GatVol I am with Telkom.</p> <p>Apparently my contract with Telkom was terminated due to the fact that I am told I am owing over ZAR6000. This is how it all went to my discovery.</p> <p>On June 30th 2016, my primary number 076*** and secondary number 081*** just went offline ie No service/only emergency calls only. For a while I thought maybe it is the poor network coverage I have at my residence, then I went to Somerset mall Telkom outlet - Still no service.</p> <p>After contacting Telkom's chat site, I was told that my contract was cancelled in May 2016 - Surprisingly I never approved any contract cancellation. The nice lady then advised me to visit any Telkom's store in order for my numbers to be reinstated.</p> <p>July 6th, After spending 53min in a queue at Century City Telkom outlet the guy assisting me told me that, he cannot help me as both my contract numbers have been deactivated due to me owing Telkom over ZAR6000 an amount that was apparently waived due to someone in Telkom suddenly had the urge to migrate my contract from Smart 50 to Smart 1000 this incurred over ZAR4000 to my account.</p> <p>My account was then interrupted from Feb 2016 until May 2016, after so many complains and open calls. In plain English my numbers were useless for over 3 months.</p> <p>However, It seems as it, someone was just too stupid to waive the amount owed to Telkom and now I am sitting here with 2 useless phone numbers, Bad credit record and by far the worst service ever in the history of Telkom.</p> <p>Can someone, who is more competent please help me address and finalise this issue.</p> <p> </p> <p>I will leave all my cases below.</p> <p><br /> ********** 0 </p> <p> ********** 0</p> <p> ********** 4</p> <p> ********** 5</p> <p> ********** 4</p> <p> ********** 1</p> <p> </p> <p>On 12Th July, I got a call from a lady by the name of Leago, after explaining what I wrote up there, she could not help apart from telling me we will escalate the matter to Accounts...</p> <p>I have been getting such calls since the inception of this issue attached on the images.</p> <p>I was rediculously charged a Migration Penalty of R4900 for a service I did not even sign off on and now my contract has been discontinued still without my consent or authorisation. </p> <p> </p> <p>This is by far the worst service I have experienced in my misrable life.</p> <p> </p>