RE: Online Applications - new product

<p>Dear Telkom</p> <p> </p> <p>Your first initial set up and call back on my online request for a product was amazing. <br /><br />However when it came to after deducting money off my account the wheels fel off the bus including service delivery and your call center:</p> <p> </p> <p>- leaves you waiting for 10 minutes on hold before someone answers</p> <p>- you then wait another 10 minutes for them to investigate</p> <p>- you then get feedback of not sure of progress on your account maybe there is a backlog</p> <p>- you then request for a supervisor / manager or someone that can give you a reference / tracking number and wait another 10 minutes (I am now sitting on 30 minutes of MY AIRTIME used up) only to be told not available in a meeting.</p> <p>- Funny about meetings... Your supervisors and managers seem to be in a meeting 24/7 as they are never available? how is this possible...</p> <p> </p> <p>All I want is a order number and an answer as to where we are at with my order! Is that so hard?</p> <p> </p> <p>Regards</p> <p>New potential customer already super ****ed off!!!</p>