Re-Instatement of Telkom LTE service

Firstly the as per agreement my account for my Telkom LTE service for the month of May 2015 was deducted on 24 April resulting in the deduction been returned by my bank.<br> <br> As per original agreement the deduction should go off on the 25th of each month but not earlier. <br> <br> What transpired this month is that my bank account was debited on the 25th of May for two months (May and June) but my service has since not been re-instated. This after proof has been submitted of the deduction has been made.<br> <br> After numerous engagements with the Customer Service Centre in particular Vernon Khowa I was told that his management need additional proof of the debit from my account. <br> <br> The current situation is that after the deduction 10 days later I am still without a service and no commitment is shown by the service provider to have the situation resolved.<br> <br> Another point that I would like to make is what will happen with the data that I did not received for the previous mouth which was subsequently approved. <br>