CS
Carlo S

1 reviews | Active since Sept 2014

22 Feb 2016, 11:24

Re: Cancellation ***5

On Friday after waiting for response to the request I received a email and sms indicating the case was closed as it was resolved. I even emailed an alternative cell *** as the signal on *** was bad at home. I called Telkom on Saturday and again today and both agents booked to reopen call. <br> <br> I cannot even speak to Maxine Rustoff /Retentions Agent<br> <br> E-mail [Email Removed]<br> <br> Tel :081180<br> <br> The service is pathetic and should I not receive a call by 17h00 today I will ensure debit orders no longer go through from tomorrow onward<br> <br> Regards<br> <br> Carlo sickle<br> ***<br>

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Replies (1)
Telkom
Telkom's reply22 Feb 2016, 11:52
Official
Hello calumsickle,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM199012

Regards
Luleka
Telkom Social Media Team