DM
Debbie M

1 reviews | Active since Jul 2014

01 Jul 2015, 16:44

RAY OF SUNSHINE

In the very dark world of Telkom, with bad service, bad attitudes and don't care environment, there is Gcinile Mdakane who bends over backwards to assist. She is professional and wont let go until she has done everything in her power to help you.<br> <br> After over a year of trying to sort out my query, and then upgrading with Telkom, silly me, one would have though I had learnt my lesson, I found myself back at square on, which was paying for a service that I was not using. Feeling very frustrated, I happened to call the customer care line and an angel by the name of Gcinile Mdakane answered and has assisted me more than anyone else has ever at Telkom over the last year. <br> <br> Telkom I hope you realise that she is an asset to your Customer Care Department.<br> <br> Thank you Gcinile Mdakane for your very professional and thorough assistance. You rock.

0
Replies (1)
Telkom
Telkom's reply01 Jul 2015, 19:14
Official
Hello DebbieMontgomery,

Thank you for taking the time to provide feedback on the positive experience you had with Telkom.

It is much appreciated, thanx.

Kind Regards
Ilhaam Williams
Telkom Social Media Team
***