1 reviews | Active since Oct 2017
raw deal
Took out wireless contract with Telkom in December 2016. Details 10 GB + 10 GB for R299.00 per month which i am still paying. Went into a Telkom store today and saw THE BIG DEAL pamphlet 10 GB + 10 GB anytime data and 10 GB + 10 GB Night surfer data on the same Huawei B315 for R269.00 per month. That is 40GB for R269.00 pm instead of 20 GB for R299.00 pm that i now am on. Spoke to a Bongmusa at Telkom Game City to upgrade mine to that and he said that i would have to pay the difference. What difference? This new one cost less than my current contract for more data. I think the bunch at Telkom that introduces these offers DO NOT consider the customers they have already on this system. As a current contract holder of this type i as a customer should have been offered a reduction on my monthly payment and given the offer of extra data 1st. Now these ******* want us to pay for something that costs less. If somene cares at Telkom call me - ********** 989 Without people support Telkom would not be a business. The public should get together and boycott Telkom until their services are genuine and equal.
Hi Andrew,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Andrew,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
