Rather leave blank!

Firstly if there was a “no star” rating option, I would have definitely opted for that.

I am beyond disgusted with the agents at Telkom.

Even after a 26 minutes call, and being advised that my contract would be cancelled and no further billing would take place, I still get billed and get spoken to like I am a 5 year old.

Today I had followed up with Telkom on the cancellation as I had gotten billed for January (despite being told that won’t be the case as my contract was on a month to month) and whilst speaking to the agent I was told that “I should know” this and that the agent has to be reminded that he is speaking to a client and not his friend.

I had asked him numerous time to listen to the call recording because we are all threatened that all calls are recorded but this agent kept on insisting that I must pay the bill. Without even paying heed to what I am saying.

Telkom, you can ask the agent with whom I spoke to on 09.12.24 to pay the bill as you will definitely not be getting a cent from me!!!