SS
Sandton S

1 reviews | Active since Jul 2012

05 Sept 2016, 11:42

Rafeeqah - Good thing you are social media and not customer service - because it sucks and so does your communication s****s!

<p>Is there anyone with at least a SINGLE digit IQ within Telkom that can assist with my phone line being faulty and crackling that no-one can hear on the line l since 10 August 2016?? Faults gets escalated but still no progress in fixing my line!! Left messages for managers, got multiple reference numbers. and still nothing... I know you don't really care, that your service delivery is shocking and that you are the laughing stock of the telecoms industry.. (Praying daily for an alternative supplier).. On that day Telkom will close its doors!</p>

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Replies (2)
Telkom
Telkom's reply05 Sept 2016, 13:10
Official

Thank you for making contact with us


This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.


We really do apologize for any inconvenience caused to you.

Your reference number is:AI **********

Regards

Telkom Social Media Team

Launa Molapo

Telkom
Telkom's reply05 Sept 2016, 13:11
Official

Thank you for making contact with us


This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.


We really do apologize for any inconvenience caused to you.

Your reference number is:AI **********

Regards

Telkom Social Media Team

Launa Molapo