Radio Silence
<p>On the 20th of June 2016 a walk in agent came into my office and presented the LTE uncapped offer (June 2016) and seeming it was such a great deal I filled out the forms then and there.</p> <p>She then came back a couple days later to sign to debit order papers and notified me that it has then been passed on to her supervisor</p> <p>I am still yet to even receive confirmation that the order was ever placed. - After a multiple phone calls (no less than 3 a day) I have been told I am waiting for an SMS and email to confrim my order, then after that is takes 7 - 14 working days for the device to be delivered. </p> <p>I do not understand why it is taking so long just to receive confirmation that the order was even placed. I am getting more and more agitated as the days move on.</p> <p>Telkom head office also has told me that there is no record of my order online at all.</p> <p><br />I attempt to phone the manager everyday at least 3 times a day since I signed the debit papers, I have maybe spoken to him 3 times, but with no help, I have phoned everyday and have left countless messages and not one has been returned.</p> <p>Where is my router?<br />Why is it taking so long?<br />When will someone get back to me?</p> <p>I look forward to resolving this matter hastily.</p>